Interactive
Wayfinder System

Thomson Plaza

Launched in 2018

To facilitate navigation around the mall, a touchscreen directory was installed to provide information and locate the mall’s various vendors. Additional features like pinpointing the user’s location on the mall’s map and viewing parking information are available as well.

What is the Experience?

Every Mall needs a wayfinder, and Thomson Plaza is no exception. Trinax developed a directory and installed it at multiple points in the mall for shoppers to promptly locate the amenity they seek. From ATMs to restrooms to vendors, the wayfinder contains every piece of information that a patron would look for.

What is the Objective?

To grant efficiency to shoppers of Thomson plaza through a wayfinder containing all beneficial information into a single location. 

How Does It Work?

The LED panel with touch detection enables users to tap the screen to select the information they wish to be displayed. Maps of each floor as well as location of amenities can be shown and a digital keyboard is utilised to key in the names of vendors they wish to locate.

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