Museum, Gallery, Exhibitions Maintenance Services

Trinax is an award-winning organisation with a highly proven track record that is fully capable of providing the highest standards of preventive and comprehensive maintenance services for museums, galleries and exhibitions that includes the upkeep of the IT infrastructure and interactive installations.

Our Services

Multimedia Systems & Equipment Maintenance Services for Museums, Galleries and Exhibitions

Hardware Maintenance

Digital Signage, Touchscreens, Projectors & Computer Systems, AV Equipments
Diagnosis the health of the equipments and replacement of the components.

Software Maintenance

Frontend Apps, Middleware, Cron Jobs, Backend CMS
Enhance, modify and debugging of software applications.

Tactile installations

Interactive Walls, Gondolas, Mechanical & Digital Integrations
Replacement of prints and signages of physical installations.

Management and Documentations

Space Refreshments, Update Requests, Documentation
Advisory and proposal of new concepts/solutions. Maintenance of documentations for administrative and auditing purposes.

System and Cyber Security

Accredited ISO27001 & Data Protection Trustmark
Identify the security gaps and execute the necessary to fill the gaps. Professional advisory to adopt the best security practices.

Technical Support

Islandwide Coverage, Hardware & Software
Provide 24/7 coverage and provide quick response and resolution time, based on the SLA requirements.

Our Services

Multimedia Systems & Equipment Maintenance Services for Museums, Galleries and Exhibitions

Hardware

The maintenance of hardware equipment such as digital signage, touchscreens, projectors and computer systems by running a comprehensive maintenance process, diagnosing the health of the equipment and replacing of the components.

Software

The maintenance of software applications ranging from frontend apps on touchscreens or mobile devices, middleware such as cron jobs, backend applications such as content management systems. Includes the service to enhance, modify and debugging.

Audio & Visual

The maintenance of all AV equipment such as speakers and display systems such as projectors and LED screens by running a comprehensive maintenance process, diagnosing the health of the equipment and replacing of the components.

Tactile installations

The maintenance of physical installations such as interactive walls, gondolas, playgrounds that includes mechanical and digital integrations. It includes the replacement of prints and signages.

Management and Documentations

Management of space refreshments and update requests for hardwares and softwares, including advisory and proposal of new concepts/solutions. Maintenance of documentations for administrative and auditing purposes.

System and Cyber Security

Being accredited ISO27001 and Data Protection Trustmark, we are able to identify the security gaps and execute the necessary to fill the gaps. It includes professional advisory to adopt the best security practices.

Technical Support

We are ready to provide 24/7 coverage and provide quick response and resolution time, based on the SLA requirements.

Our Team

Trinax’s team contains a wide range of industry professionals needed to maintain a museum, gallery and exhibition professionally and assuredly

Hardware Engineers

  • Maintenance of interactive exhibition installations that includes tactile and digital aspects
  • Maintenance of audio-visual (AV) equipment
  • Maintenance of server infrastructure for galleries, exhibitions and museums

Software Engineers

  • Experienced programmers responsible for interactive software and systems
  • Profound expertise in programming languages such as C++, Java,NET and more
  • Proven records for different Operating Systems such as Windows, Linux and Apple)
  • Efficient maintenance for system functionality
  • Monitor infrastructure and systems’ health

Creatives and Designers

  • Deep understanding for print and digital requirements
  • Able to quickly replicate and replace any damage or misinformation of the exhibitions
  • Facilitates visual enhancement and upgrades

Project Managers

  • Proven records of maintenance service
  • Availability (SA) time of 99% for past galleries & museums projects
  • Manage and schedule for routine checks & system backups (comprehensive maintenance only)
  • Manage and dispatch engineers on-site for all maintenance services
  • Maintain comprehensive documentations for auditing purpose
Hardware Engineers
  • Maintenance of interactive installations including tactile and fully digital ones
  • Maintenance of AV equipment
  • Maintenance of server infrastructure
Software Engineers
  • Programmers responsible for interactive softwares and system
  • Experienced in programming languages such as C++, Java, .NET and more
  • Proven records for different Operating Systems such as Windows, Linux and Apple)
  • Maintain system functionality
  • Monitor infrastructure and systems’ health
Creatives and Designers
  • Understand all kinds of requirements for print and digital
  • Able to quickly replicate and replace any damage or misinformations of the exhibitions
  • Support visual enhancement or upgrades seamlessly
Project Managers
  • Proven records of Service Availability (SA) time of 99% for past galleries & museums projects.
  • Manage and schedule for routine check & system backups (comprehensive maintenance only)
  • Manage and dispatch engineers on-site.
  • Maintaining comprehensive documentations ready for auditing.

Testimonials

Types of Maintenance

Preventive Comprehensive
General housekeeping for all digital and non-digital infrastructure
Scheduled maintenance routine
Diagnosis & servicing works for all systems and equipment
Repair & replace of malfunctioning computer systems, audio & visual equipment, software programmes and interactive installations
Support both ad-hoc calls and routine checks
Fast-turnaround support

Our Track Records

Below are some of the projects that we have been entrusted to conduct maintenance services for:

  1. Singapore Mobility Gallery
  2. HDB My Living Space Gallery @ HDB Hub
  3. JTC one-north Gallery
  4. Great Eastern VOLTAGE Customer Service Centre 
  5. Great Eastern Changi Agent Service Centre
  6. Manulife Customer Service Centre 
  7. Burger King  with more than 60 outlets island-wide 
  8. SAFRA Club Houses which currently has a total of 6 club houses island-wide

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