A Reward and Redemption Software that Empowers Marketers and Retailers

TREX™ is an online reward and redemption software that lives in the cloud. That means you can automate your campaigns with rewards – whether online, offline or online-to-offline (O2O).

Snapshot of TREX™

Empowering you to create tactical and creative campaigns with instant gratifications reliably.

Create and manage either digital or physical rewards; they could be from you directly or sourced from third party such as Grab vouchers.

Make redemption process smarter and seamless that is secured and trackable; supporting a wide range of campaign mechanics

No matter what the campaign mechanic is, or whether it is a digital or physical reward, they are all updated into TREX™ in real-time.

Easy-to-use features that will transform
your business operations

A rewards and redemption software with all the time-saving tools you need to grow your business.
TREX™ is always secure and reliable and our experts are here to support you 24/7.

Create, manage and distribute Rewards

Rewards can be either digital (electronic vouchers) or physical, self-created or from third party. These rewards can be managed single-handedly on TREX™.

Seamless integration with third party apps and platforms

Be connected to your online campaigns or on-ground activations so that rewards can be distributed seamlessly from TREX™.

Cloud-based Redemption process

Empower your staff with TREX™ so that they can verify redemption on the go, or it can be integrated into smart rewards distribution systems such as Trinax’s Smart Redemption Machine.

Automated reporting that is audit-compliant

TREX™ is cloud-based so all data is transmitted in real-time, enabling reports to be generated automatically in a format that is audit-compliant.

Architectural Overview

where TREX™ fits within the ecosystem


These campaigns can be executed by Trinax or others vendors. However, all rewards and redemption management and data are centralised on TREX™.

1. On-ground
Christmas Campaign / Event

2. Online Campaign
(e.g. Microsite with Spin-and-Win)

3. Loyalty App


A Rewards and Redemption Software by Trinax

Case Study 1 of 4: Shilla Duty Free

TREX™ currently power the management and creation of e-vouchers for Shilla Duty Free. This platform enables our client to create digital vouchers that can be distributed to end consumers via partners such as banks and agencies seamlessly through different channels such as WeChat and email, and through different mechanics such as microsite games.

Case Study 2 of 4: Sephora

TREX™ is currently powering the redemption of GWPs via Sephora’s new self-service redemption machines. Sephora members are able to scan their loyalty app at the machine and redeem GWPs instantly. Their activities and points are recorded in real-time.

Case Study 3 of 4: DBS

TREX™ powered the social media redemption for DBS’ Christmas activation via smart redemption machines in 2018. The system was integrated with our proprietary Social Media Plug-in that triggers reward only if a relevant IG post was validated. All redemption and usage data were generated from TREX™.

Case Study 4 of 4: Shiseido

TREX™ was integrated with a customised sampling machine that was also designed and built by Trinax. Shoppers had to play games and fill in details before the samples are given out. TREX™ is responsible for the management of the samples and generation of the report at the end of the campaign.

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