This Rewards & Redemption System is Trinax’s very own product. We started to productise this system as a cloud-based SaaS solution since 2019. This evolution started after we have accumulated more than 100 projects that required such a system. Traditionally, Trinax is well known for the design and development of 020 digital experiences with instant gratification. Consequently, offering such a Rewards and Redemption system for our customers to self-manage has become vital today.
A secure, reliable rewards and redemption software designed to streamline tactical and creative campaigns with instant gratification. Get all the time-saving tools you need, backed by 24/7 expert support.
Easily create and manage digital or physical rewards, whether self-sourced or from third parties like Grab vouchers-all within TREX™!
Seamlessly integrate with online campaigns and on-ground activations for effortless distribution.
TREX™ enables secure, trackable, and seamless redemptions, supporting various campaign mechanics.
Staff can verify redemptions on the go or integrate with smart systems like Trinax's
Smart Redemption Machine, with all updates and maintenance managed by Trinax.
TREX™ is a cloud-based platform that updates all digital and physical rewards in real-time, regardless of the campaign mechanic.
Instantly transmit data and generate automated reports effortlessly.
Create smart triggers when rewards are running low or generation of daily reports. These triggers can be customised and be sent via SMS or e-mail to a designated personnel or a group, in a tailor-made timetable.
When rewards can be made available at certain time slots or during certain period, it enables the brand to offset lull periods or leverage on peak periods.
Apart from time limit, rewards can also be limited to a certain quantity across the board or to every individual.
Ensure easy integration with SAFRA's existing infrastructure.
AES256, TLS 1.3, Multi-Factor Authentication, PBKDF2 Hashing and etc are used to prevent voucher fraud, unauthorized access and hacking attempts.
This diagram showcases how TREX™ serves as the centralised platform for managing rewards and redemption across on-ground events, online campaigns, and loyalty apps- ensuring consistent data flow, seamless integrations, and a unified customer engagement experience.
These campaigns can be executed by Trinax or other vendors. However, all rewards and redemption management and data are centralised on TREX™.
1. On-ground
Campaign / Event
2. Online Campaign
(e.g. Microsite with Spin-and-Win)
3. Loyalty App
A cloud based centralisation Rewards and Redemption
Software by Trinax
TREX™ powers the RMS (Rewards Management System) that supports H365 application with backend modules for rewards redemption and management. The aim is to provide seamless and optimal end-user redemption experience via mobile devices. Integration is required with HPB systems, third-party reward providers and other internal systems, while at the back-end, RMS has a wide range of features to enable HPB staff to manage rewards inventory such as auto replenishment, auto redemption, batch awarding, content management, threshold alerts and integration with external rewards.
TREX is integrated into the DBS MoolahTycoon online game, powering the back-end rewards logic. As users engage in gameplay, TREX dynamically lists available prizes for redemption—offering a gamified, scalable solution for digital campaigns that incentivise user participation.
Integrated with the Changi Rewards App, TREX automates the issuance of unique QR codes based on tracked member spending. Users scan their codes at digital redemption machines to claim rewards, creating a smooth bridge between mobile engagement and in-person reward fulfilment.
TREX enables Shilla to manage virtual rewards like e-vouchers and gifts, auto-distributed based on personalised conditions (e.g. birthdays, anniversaries). Daily spending is synced, converted to points, and redeemable via the app—driving brand loyalty through seamless automation and targeted reward mechanics.
TREX powers a seamless redemption journey by auto-issuing QR codes upon membership sign-up. Customers scan these codes at an on-site machine to unlock and select rewards in real-time, on a first-come-first-serve basis—enhancing engagement and driving sign-up conversion through interactive, on-ground experiences.
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#01-01 SYH Logistics Building
Singapore 349327
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