DESIGN THINKING
UX & UI SERVICES

User-Centric Brilliance: We Unleash the Power of Design Thinking and Exceptional UX & UI Design

THE TRINAX DESIGN THINKING
AND UX & UI DESIGN PHILOSOPHY

At Trinax, we’re committed to delivering exceptional UX and UI design services in Singapore that prioritise human-centered precision and interactive excellence. Our collaborative approach brings together diverse talents under visionary leadership to produce designs that not only captivate visually but also resonate deeply with users. We meticulously analyze user behavior, preferences, and feedback to craft immersive and intuitive experiences that set new benchmarks in the industry.

Whether you’re seeking UI design services, UX design services, or a comprehensive solution, Trinax is your partner in elevating your digital presence. Contact us today to discover how our interactive UI/UX design solutions can transform your brand and drive meaningful engagement

OUR PROUD UX & UI FEATURED PROJECTS

Shilla Access Loyalty Application

Health Promotion Board Healthy 365 Application

Why Design Thinking?

Empathy

We begin by deeply understanding the needs and experiences of our users. This human-centered approach allows us to uncover insights that truly matter.

Collaborative Ideation

Our team engages in dynamic brainstorming sessions, fostering creativity and leveraging diverse perspectives to generate a wide range of innovative ideas.

Rapid Prototyping

We believe in the power of quick and cost-effective prototyping. This allows us to test ideas early and often, ensuring we are on the right track.

Iterative Testing

Feedback from real users is invaluable. Our iterative testing cycles ensure that our solutions are continuously refined and optimised.

Hardware Engineers
  • Maintenance of interactive installations including tactile and fully digital ones
  • Maintenance of AV equipment
  • Maintenance of server infrastructure
Software Engineers
  • Programmers responsible for interactive softwares and system
  • Experienced in programming languages such as C++, Java, .NET and more
  • Proven records for different Operating Systems such as Windows, Linux and Apple)
  • Maintain system functionality
  • Monitor infrastructure and systems’ health
Creatives and Designers
  • Understand all kinds of requirements for print and digital
  • Able to quickly replicate and replace any damage or misinformations of the exhibitions
  • Support visual enhancement or upgrades seamlessly
Project Managers
  • Proven records of Service Availability (SA) time of 99% for past galleries & museums projects.
  • Manage and schedule for routine check & system backups (comprehensive maintenance only)
  • Manage and dispatch engineers on-site.
  • Maintaining comprehensive documentations ready for auditing.

More than 90% of Trinax’s projects involve creative services such as UX and Ul design.

Click here to check out all our project.

ux ui design services approach

Trinax Approach In
UX & UI Design

We take immense pride in Trinax's commitment to a meticulous and highly professional design process tailored for our esteemed clients. Our UX & UI design approach is characterized by its depth, thoroughness, and extensive methodology, ensuring that every aspect of the design aligns seamlessly with our clients' vision and goals.

  • Establish clear goals and objectives for the UX/UI design.
  • Align design objectives with the brand’s overall vision and business objectives.
  • Define key performance indicators (KPIs) to measure success.
  • Conduct comprehensive research on the brand, target audience, and industry.
  • Analyze competitor UX/UI strategies to identify opportunities and challenges.
  • Gather insights through user interviews, surveys, and analytics.

  • Develop wireframes to outline the structure and layout of the interface.
  • Create interactive prototypes to visualize user flow and functionality.
  • Gather feedback from stakeholders and iterate on designs.

  • Craft a visually appealing design language aligned with the brand identity.
  • Define color schemes, typography, and imagery for a cohesive visual experience.
  • Ensure design elements enhance usability and brand recognition.
  • Visuals may include covers for your app
  • Conduct usability testing with real users to gather feedback.
  • Identify and address any usability issues or pain points.
  • Iterate on designs based on user testing results.
  • Implement responsive design principles to ensure a consistent experience across devices.
  • Optimize layouts and interactions for various screen sizes and resolutions.
  • Test thoroughly to guarantee functionality on different platforms.
  • Work closely with developers to ensure the feasibility and seamless integration of designs.
  • Provide design assets and specifications to maintain consistency during development.
  • Collaborate on any technical considerations affecting the user experience.
  • Deploy the final design, closely monitoring the launch for any issues.
  • Implement analytics tools to track user interactions and behavior.
  • Continuously gather user feedback and iterate on the design as needed.

  • Analyze post-launch analytics to identify areas for improvement.
  • Implement updates and optimizations based on user feedback and data.
  • Ensure ongoing maintenance and support for a seamless user experience.

At Trinax, our ambition is to craft designs that inspire.

We recognize that success is an ongoing journey, and we are unwavering in our commitment to continual improvement. This mindset propels us to compete, innovate, and evolve as an institution deeply rooted in the belief that creativity is the driving force behind our progress.

Joel Goh, CEO of Trinax

USABILITY TESTING FOR
OPTIMISED OUTCOMES

At Trinax, our usability testing approach is a dynamic and iterative process designed to unearth profound insights, preferences, and verbatim feedback, driving continuous improvement in design. We firmly believe in pushing boundaries and consistently refining our work to create the best user experiences.

  • We curate a diverse pool of users, representing the target audience, to ensure comprehensive testing across demographics and preferences.
  • User profiles are meticulously selected to capture a wide range of perspectives, enhancing the richness of feedback.
  • Our usability tests simulate real-world scenarios to observe how users interact with the design in practical situations.
  • By replicating authentic experiences, we gain insights into the design’s effectiveness in meeting users’ actual needs and expectations.
  • We employ observational techniques to closely monitor user behavior during interactions with the interface.
  • This method allows us to identify patterns, challenges, and areas of delight, providing nuanced insights into the user experience.
  • Users are assigned specific tasks within the interface to evaluate the ease of navigation, efficiency, and overall usability.
  • Task-oriented testing helps us pinpoint areas of friction and potential enhancements to streamline user journeys.
  • We combine quantitative metrics, such as success rates and completion times, with qualitative data gathered through user feedback and interviews.
  • This dual approach ensures a comprehensive understanding of both the statistical performance and the emotional aspects of user engagement.
  • We actively seek user feedback through open- ended questions, encouraging participants to share their thoughts, preferences, and suggestions.
  • This process helps uncover valuable verbatim insights, providing a deeper understanding of user sentiments and expectations.
  • Findings from usability testing are systematically incorporated into the design, ensuring a continuous refinement process.
  • We adopt an iterative approach, implementing optimisations and enhancements based on the most impactful insights gathered during testing.
  • Our commitment to creating the best user experiences drives a culture of continuous learning.
  • We leverage usability testing not just as a validation tool but as a catalyst for ongoing innovation, fostering an environment where improvement is a constant pursuit.

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EMAIL:

ADDRESS:

68 Kallang Pudding Road
#01-01 SYH Logistics Building 
Singapore 349327

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Interactive Webar Experiences

Looking for WebAR activations by scanning an image and not another QR code via your mobile web browser? Want to create Instagram-like experiences such as gamification with facial movement recognition on web?

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We produce award-winning

VIRTUAL EVENTS

We are excited to offer you our trusted platform that consists of a wide spectrum of design options, plugins and add-ons. If you’re based in Singapore, we power the entire Virtual Event from end to end at our 360 Virtual Event Studio right here with our dedicated team.
Going hybrid that is truly interconnected digitally?